![]() ![]() Somewhere along the line the coding got screwed up big time and it should be fixed. I don’t even know what Sightspeed is, let along Logitech Vid. Now, if I interpret the previous posts correctly, I cannot use or even TRY Logitech Vid. So I logged into the Sightspeed page with the new password. On the Logitech Vid program menu screen it says, “Powered by the Logitech Sightspeed Network” so I figured the two things were synonymous. (I was previously registered with Logitech for my webcam and my security cams.) However, the link in the e-mail from the Logitech Vid program to reset the password took me to a Sightspeed page. ![]() The issue is the same except when I clicked on the “forgot your password?” link in the Logitech Vid program, the program sent a new password to my e-mail account. I have the same problem as Greg G (August 27th, 2009), which never got answered. How can I use Logitech Vid? I haven’t even seen what it looks like, because I can’t get beyond the login screen. But if Logitech itself is going to ban my email address from using Logitech Vid (and I only have one email address), then why would I want to do business with Logitech at all? I’d rather get another camera. Since I bought the camera today I can return it but I’d like to keep it an use Logitech Vid. I tried to send an email to tech support and you have to put a serial number and product number to even send an email and it says that these numbers are on the product, but they are NOWHERE on my little Webcam Pro 9000. I tried to use that with Logitech Vid and it said that the password was “not valid for this application.” What the Heck? I have never used Sightspeed (I saw on the Web that someone had this same problem because they had a Sightspeed account registered to their email address), so that can'[t be the problem. I have no idea why my email address would already be in use (I’m not aware that I even have any kind of Logitech account), so I clicked “forgot password” and a temporary password was sent to me by email that said it was good for 48 hours. I bought a Logitech camera today and installed Logitech vid but when I tried to create an account it said that the email address was already in use. I can’t use Logitech Vid because of same password problem and I don’t know what to do. ![]()
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